Is there a minimum term for the monthly service?
Yes. The minimum term for the monthly service is one month.
Is the monthly price the same for every package?
Starter and Professional are £35 a month. Growth is £50 a month for the larger website and priority support, after the one-off setup payment.
Can I add an extra later?
Yes. You do not have to add everything during your first purchase.
What counts as a reasonable update?
Small changes such as updating text, contact details, services or project photos are included. We agree a separate price before any major new section or redesign.
Can I receive a refund for the website build?
Yes. You can cancel for a full refund before your website goes live, even after approving a preview. After launch, payments are non-refundable except where required by law. See our terms for details.
When does the 48-hour period begin?
It begins when your required website brief has been completed and submitted. Weekends are not included.